Summary
The customer is a SaaS provider partnered with Graphiant to simplify and optimize connectivity across its multi-cloud environment spanning Azure and Google Cloud Platform (GCP). By replacing public internet-based connections between cloud environments and managed services with Graphiant's private network fabric, the company reduced cloud egress costs by more than 70%, improved application performance with guaranteed low-latency connectivity, and eliminated the operational complexity associated with managing public-facing infrastructure. Graphiant's private connectivity model also enabled the customer to leverage lower-cost service tiers that support only private networking, further reducing overall infrastructure spend while increasing throughput and reliability.
Customer Overview
The customer is a rapidly growing SaaS provider that delivers data-intensive services across multiple cloud environments. Their platform relies on a combination of cloud-native infrastructure in Microsoft Azure and Google Cloud Platform, alongside managed data services including Confluent Kafka and StarTree Pinot.
As the business scaled, large volumes of data were continuously exchanged between cloud environments and managed services. Ensuring reliable performance, predictable network behavior, and cost-efficient operations became increasingly critical to supporting customer growth and maintaining service quality.
Key Values Delivered
- Simplified Operations: Eliminated the need for public IP addressing and internet-facing connectivity, enabling all services to operate entirely on private networks.
- Reliable High-Performance Connectivity: Delivered guaranteed latency with 99.99% SLA-backed performance and up to 10x higher throughput compared to previous internet-based connections.
- Reduced Cloud Egress Costs: Lowered cloud networking expenses by more than 70% by replacing public internet traffic with private cloud-to-cloud connectivity.
- Infrastructure Cost Optimization: Enabled the use of lower-cost managed service SKUs that support private networking, significantly reducing overall service consumption costs.
Building a Private Multi-Cloud Architecture
Graphiant’s Network-as-a-Service platform is enabling the customer to establish private connectivity between Azure, GCP, and key managed service providers without relying on public internet infrastructure.
A clear example of this transformation is coming from the customer’s data pipeline architecture. Previously, a workload in Azure needed to send large volumes of data to services operating in GCP, while also exchanging events with Confluent Kafka and analytics data with StarTree Pinot. Each path required careful coordination around public IP addressing, access controls, routing behavior, and service-specific connectivity requirements.
With Graphiant, the customer is moving these service-to-service paths onto private connectivity. Cloud workloads and managed services are communicating over private IPs, eliminating the need to expose endpoints to the public internet. This is simplifying the operating model for the networking and platform teams because connectivity is becoming consistent across environments, regardless of whether the service is running in Azure, GCP, or a third-party managed platform.
“Graphiant is helping us standardize private connectivity across Azure, GCP, and our managed data services. Instead of managing each cloud and service connection differently, we are building a consistent private network fabric that supports higher throughput, guaranteed latency, and simpler service-to-service communication.”
— VP of Engineering
Graphiant’s private backbone is also providing the performance characteristics the customer needs for data-intensive SaaS workloads. Instead of relying on best-effort internet routing, the customer is gaining guaranteed latency backed by a 99.99% SLA. This is giving application and platform teams greater confidence when designing cross-cloud workflows that depend on predictable data movement.
In practice, this means teams are moving more data, more reliably, between services. The customer is experiencing up to 10x higher throughput compared to previous public internet-based connections, helping reduce bottlenecks in data replication, event processing, and analytics workflows. This is especially valuable for workloads where delays in moving data between clouds can impact reporting freshness, platform responsiveness, or downstream customer-facing services.
Consolidating Cost Savings Across Cloud and Managed Services
The customer is realizing significant financial benefits by using Graphiant to move critical workloads away from public internet-based connectivity and onto a private networking model.
One of the most visible examples is the reduction in cloud egress charges. Before Graphiant, routine data movement between cloud environments generated significant recurring costs. These costs were difficult to control because they scaled directly with the success and usage of the SaaS platform. As customer adoption increased and more data moved through the system, networking costs increased alongside it.
By moving traffic onto Graphiant’s private connectivity model, the customer is reducing cloud egress costs by more than 70%. This is changing the economics of their multi-cloud architecture. Cross-cloud data movement is no longer being treated as an expensive side effect of growth, but as a predictable part of the platform’s operating model.
Graphiant is also helping the customer reduce managed service costs. Previously, the customer was constrained to public IP-enabled SKUs from providers such as Confluent and StarTree because their architecture required public connectivity. In several cases, lower-cost private-only SKUs were available, but the customer could not use them without a private network path between clouds and services.
With Graphiant enabling private connectivity, the customer is gaining more flexibility in which managed service SKUs they use. Where private-only SKUs are available at lower cost, the customer is choosing the more economical service tier without compromising connectivity, reliability, or performance.
Together, the reduction in cloud egress costs and the ability to adopt lower-cost private service SKUs are creating a more efficient cost model for the customer’s SaaS platform. Graphiant is helping the company scale data movement across Azure, GCP, Confluent, and StarTree without allowing network and service consumption costs to grow unchecked.
“The cost impact has been immediate. By shifting traffic away from public internet paths and using private connectivity, we have reduced our cloud egress costs significantly. We are also able to use lower-cost Kafka offerings from confluence, which is further improving the economics of our multi-cloud platform.”
— VP of Engineering
Improving Operational Efficiency and Platform Scale
Beyond cost reduction and performance improvements, Graphiant is simplifying how the customer operates its distributed SaaS environment.
Before Graphiant, platform teams were managing a patchwork of public endpoints, public IP allowlists, service-specific access controls, and internet-facing connectivity patterns across clouds and managed services. Each new service or data path introduced additional configuration requirements and operational exceptions.
With Graphiant, the customer is standardizing on private connectivity across the environment. Services are communicating over private IPs, public exposure is being reduced, and the network architecture is becoming easier to operate, secure, and scale.
This shift is especially important as the customer continues expanding its SaaS platform. Instead of redesigning connectivity for each new cloud service, managed data platform, or cross-cloud workload, teams are using Graphiant as a consistent private network fabric. This is reducing operational friction and giving application teams a more repeatable foundation for deploying new services.
For the customer, the combination of private connectivity, guaranteed latency, 10x higher throughput, simplified operations, and consolidated cost savings is creating a stronger foundation for growth. Graphiant is enabling the company to scale its SaaS platform across clouds without accepting the cost, performance, and operational tradeoffs of public internet-based connectivity.
The Graphiant Advantage
For SaaS providers operating across multiple clouds and managed service ecosystems, Graphiant is providing a simpler and more cost-effective way to connect distributed application environments.
This customer’s experience is highlighting a common challenge in modern SaaS architectures: as platforms become more distributed, the network becomes a major driver of cost, complexity, and performance risk. Public internet connectivity may be easy to start with, but it becomes increasingly difficult to manage as data volumes grow, cloud environments multiply, and managed services become more deeply embedded in the application architecture.
Graphiant is changing that model by providing private, SLA-backed connectivity across clouds and services. The result is a network architecture that is becoming easier to operate, more predictable in performance, and significantly more cost-efficient at scale.
By helping the customer reduce egress costs, achieve higher throughput and eliminate public connectivity requirements, Graphiant is delivering both technical and financial transformation. For SaaS businesses building data-intensive services across Azure, GCP, and third-party managed platforms, Graphiant is removing the tradeoff between cloud flexibility and network efficiency.
